The fit lifecycle Coming Soon
klaviyo Re-engagement · Email & SMS

Your email knows what they bought.
Now it can know what fits.

Klaviyo knows your shoppers’ order history. Norn adds something it’s never had — their size — so you can reach exactly the people a product fits, and follow up with the ones still deciding.

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What it unlocks

A shopper’s size, known for buyers and non-buyers alike — something order history can’t tell you. It opens up campaigns and follow-ups you can’t run today.

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Re-engage the doubters

One in three shoppers abandon over size doubt. Bring them back with their actual size in the message — “your size M is still in your cart.”

Segment by who fits

Now you can group shoppers by size — everyone who wears a medium top, or a 9 to 10 shoe. Run new-arrivals-in-your-size and size-specific promotions on autopilot.

Reach the undecided

Norn tells Klaviyo when someone found their size but didn’t buy — so you can gently follow up and turn interest into a first order.

Norn brings

The one thing email can’t see

A shopper’s real size, ready the moment they find it — for everyone who takes the quiz, whether or not they’ve ever bought.

Klaviyo brings

The reach to act on it

The segments, the campaigns, and the automated flows that turn a known size into the right message at the right moment.

Norn makes the size.
Klaviyo makes it travel.

The same measurement that names a size on the product page becomes a segment, a trigger, and a reason to come back.

Also in the lifecycle · See the Corso flow →